Typically orders are shipped the same day if placed before 12PM MST, M-F. However, at high volume times, it may take us up to 5 days to get your order shipped.
- Your order ships directly from our Springville Utah warehouse.
- Orders are typically delivered between 2-7 days.
- Most items can ship via UPS or the Post Office, you will see the options at checkout with estimated ship times. Note that these times are ESTIMATES and that we have no control over how long the Post Office actually takes to deliver a Priority package to you, for example.
- International orders ship either from our Springville Utah warehouse or via our warehouse in China.
- When you check out you can select the shipping method which will also include an estimated shipping time with the rate.
- Our goal is to make you 100% happy. If something is wrong with your order, we are going to fix it. If we shipped the wrong thing, we'll happily accept a return.
- We reserve the right to simply refund you in full for small items under $5 in some cases as the replacement shipping isn't worth the cost of the item in some cases.